How to order scrubs on WhatsApp

We take individual orders on WhatsApp because that is where most nurses and students already are. There is no account to create and no long checkout form. You pick what you want on the website, send it to us in a chat, and we take it from there.

Here is the whole process, step by step, so you know what to expect.

Step 1: Choose your set on the website

Start on the scrubs page and open the product you want: the women’s V-neck set, the unisex round-neck set, the OT green set, a scrub cap, a doctor coat or a lab coat.

On the product page:

• Choose a colour, for example navy, teal, wine or ceil blue for the women’s set.
• Choose a size. If you are not sure, check the size chart first. Between two sizes, choose the larger one.
• Tap “Order on WhatsApp”. WhatsApp opens with a message already filled in with the product, colour and size.

Send that message as it is. You can add anything extra in the same chat.

Step 2: Add any extras in the chat

This is the place to mention:

• More than one set, or a mix of colours.
• A single top or a single pant, which we can do on request.
• Name embroidery, with the exact spelling you want.
• Your measurements, if you would like us to suggest a size.
• Pickup, if you would rather collect from our unit in Konni than have it couriered.

Step 3: We reply with the total

We reply on WhatsApp with:

• The total for your order.
• The delivery charge for your location, confirmed before you pay.
• Our UPI details for payment.

Check the colour, size and quantity in our reply carefully. It is much easier to fix a mistake now than after dispatch.

Step 4: Pay by UPI

Orders are prepaid by UPI. Pay using any UPI app and send us the payment screenshot or reference in the same chat. Once payment is confirmed, your order goes into the next dispatch.

Step 5: Dispatch and delivery

We dispatch orders every Monday and Thursday by courier across Kerala. After dispatch, you can follow your order on the track page using your order ID.

Before you order: a few checks

Courier orders can be exchanged only for manufacturing defects, reported within 7 days with a photo on WhatsApp. That means a wrong size is not exchanged, so:

• Measure your chest, waist and hip over light clothing.
• Compare with the size chart, not with the size of a shirt you own.
• If unsure, send your measurements and let us suggest a size.

Common questions

Can I order for someone else? Yes. Just give their size and the delivery address in the chat.

Can I change my order after paying? Message us as soon as possible. Before dispatch, we will do our best to help.

Can I order for my whole ward or college class? For groups, our institution ordering page works better: each person orders and pays for their own size and everything arrives together. Ask us about it, or see the page for institutions.

Wrapping up

Ordering on WhatsApp takes a few minutes: choose a colour and size, tap the button, confirm the total, and pay by UPI. Then watch for the Monday or Thursday dispatch. If you are ready, head to the scrubs collection and tap “Order on WhatsApp” on the set you want.