Ordering
Scrubs delivery across Kerala
Our scrubs are stitched in one place, our unit in Konni, Pathanamthitta. Our customers are everywhere else: nurses in Kasaragod, students in Thrissur, doctors in Kollam, technicians in Wayanad. So delivery is a big part of what we do.
Here is how an order gets from Konni to you, whether you are buying one set or your hospital is ordering for a whole ward.
Individual orders: courier from Konni
When you order a set on WhatsApp and pay by UPI, your order goes out by courier on our next dispatch day.
- Dispatch days: every Monday and Thursday.
- Coverage: we courier across Kerala.
- Delivery charge: depends on your location and order, and is confirmed on WhatsApp before you pay.
- Tracking: after dispatch, follow your parcel on the track page using your order ID.
We do not have shops in other towns. Every individual order is sent from Konni, so wherever you are in Kerala, the process is the same.
How to make delivery smooth
- Give a complete address, including house name, landmark, post office and PIN code. Kerala addresses often rely on landmarks; include one.
- Add a phone number that will be answered. If you work night shifts, mention a time when you can take calls, or give a family member’s number.
- Hostel delivery: if you stay in a college or hospital hostel, check whether couriers can deliver to the gate or the warden’s office, and include your room or block.
- Order ahead of need. If you need your set for a posting or a new job, order early so it can make an earlier dispatch day.
Picking up in Konni
If you live nearby or are passing through Pathanamthitta, you can pick up your order at our unit in Konni instead of paying for courier. Mention pickup when you order on WhatsApp, and we will confirm when it is ready.
If something is wrong when it arrives
Open your parcel as soon as it arrives and check it. If a set has a manufacturing defect, send us a photo on WhatsApp within 7 days. Exchanges on courier orders are for manufacturing defects only, so it is worth measuring carefully and checking the size chart before you order. If you are between two sizes, choose the larger one.
Institution orders: one delivery to your hospital or college
For hospitals and nursing colleges using a private ordering page, delivery works differently:
| Individual order | Institution order | |
|---|---|---|
| Who orders | You, on WhatsApp | Each staff member or student, on the institution’s page |
| How it travels | Courier to your address | Weekly batch to the institution’s delivery point |
| Wrong size | Measure first; exchanges for defects only | Exchanged at the delivery point on delivery day |
Orders on the institution page close weekly and arrive together, so a whole class or ward receives uniforms in one go. Read more on the for institutions page.
The monsoon and delivery
Heavy rain in Kerala can sometimes slow down courier services, especially in hilly and flood-prone areas. If you need scrubs for a fixed date during the monsoon, order a little earlier than usual.
Wrapping up
Wherever you are in Kerala, your scrubs are stitched in Konni, dispatched on a Monday or Thursday and tracked to your door, with the delivery charge confirmed before you pay. Check your size, then follow our guide on how to order scrubs on WhatsApp.
